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Key Skills for Business
Join us at any one of our public program workshops or seminars, or we can create a program for your organisation or group that is unique and personalised to meet specific criteria. We have five different types of training sessions available to help you with Business Skills (click each for more detail):
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Effective Presentation Development and Delivery Skills
Learn, or improve… there is always something we can learn or improve on!
How to maximise the effectiveness of your presentations, whether it is a short 15 minute management presentation or a 5 day training course, the principles are the same…
This training session will give you the skills to create and deliver effective presentations; as a result, attendees of your presentations will leave brim full of the information you wished to communicate, appreciative of the time they spent with you, will regard you as an effective and dynamic communicator and educator, and will embody the knowledge and skills that they came for!
There are two parts to every presentation:
1) CONTENT: Usually visual power point, with additional written materials for the attendees created by you, and based on your knowledge and expertise of the particular subject matter.
2) DELIVERY: The actual delivery of the material in an effective and engaging manner that empowers and excites the attendees and leaves you with a great feeling of satisfaction.
In the Content section you will learn how to:
- Make use of the way in which humans absorb, learn and remember information
- Organise the knowledge/skills you want to present into a logical flow of information
- Break that information into manageable 'chunks' so that it is easy to teach
- Create visually interesting slides
- Avoid forward referencing
- Create multi-level layers of detail
- Use goals and reviews to enhance learning
- Design hands on exercises to verify knowledge/skills
- Create the timing for a presentation to suit human needs
In the Delivery section you will learn how to:
- Understand how humans process information and knowledge
- Respect your attendees and understanding their needs
- Ensure your attendees remember what you teach them
- Make sure that your attendees understand what you teach them
- Make it fun and exciting for your attendees and keep their attention
- Keep to the plot and the time line
- Ask and answer questions
- Avoid the things that you must never do as a presenter!!
- Get useful feedback from your attendees
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Networking for Business
Develop effective strategies and the confidence to implement them when networking to promote yourself, your business, product or service, via day to day contact, as well as purposeful attendance at organised events.
To implement change one must first identify the changes required and the anticipated outcome. Only then are we able to facilitate change - by driving a shift in the way in which we view the world, a change in how we deal with our expectations and the way we communicate and interact with one another - leading us ultimately to a new perspective, renewed enthusiasm and new successes.
- Address these commonly asked questions: Why Network? What’s In It for Me? Identify your purpose for attending Networking events
- Communication and language including Body language
- It’ Not What You Know… How often have you heard the saying ‘It’s not what you know, but who you know’! People will make all the difference to your business’ success!
- We address underlying fears, dislikes and concerns regarding Networking and show you how it can be enjoyable and extremely rewarding
- Turning Contacts into Clients: So you have their contact details – what now?!
- Develop an ongoing dialogue and a relationship with people you have just met. Understand the value of 'Two-Way Referrals'.
- Maximise the potential for continued contact with people you have met at Networking events, Trade Shows, Conferences, via friends or when out shopping!
- Once you develop the skills to ‘Network’ comfortably you will find it very easy to apply no matter where you are or what you are doing!
- Develop skills and techniques and explore how these can be applied in a business environment.
- Begin, and leave, a conversation
- What to do when you don’t know anybody at all
- Etiquette
- Obtain relevant information & exchanging business cards
- Following up in the days following a networking event
Explore what it is that makes one person a comfortable and successful Networker, where others struggle! Become that successful and comfortable Networker – grow your business, your social contacts or if it’s a new position you are looking for, a new job!
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Setting up and Marketing a Small Business
When you are terrific at what you, you may decide to ‘go it alone’; yet you may discover that there are insufficient resources available to guide you to set up your business adequately to ensure you have all the right processes in place; you are comfortable marketing your business and you have a solid understanding of your obligations.
In this workshop we explore, at a grass roots level, what is required to establish a new business including (but not limited to) the following:
- Register a business name
- Your ATO obligations/GST
- Basics: stationery, website, office equipment
- Advertising – what you may not know
- Marketing your business
- Sales basics
- Customer Service
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Public Speaking for Professional Presentations
Our Public Speaking program will provide you the tools and techniques to become a successful and confident speaker, enabling you to deliver powerful presentations and inspire any audience with confidence.
In addition with your newfound confidence, newly developed leadership skills and powerful delivery skills you will now address, motivate and engage teams and meetings confidently.
Learn from THE PROFESSIONALS!
- Speak with confidence and poise in any situation
- Speak without extensive notes, from well-constructed ideas
- Persuade and convince your audience with enthusiasm and sincerity
- Arouse interest using introductions
- Inform effectively
- Gesture naturally and effectively, adding colour and dimension
- Develop a presentation that has a theme, a purpose and a recognisable form
- Use Illustrations for added effect and appeal
- Speak fluently and conversationally
- Think on your feet
- Translate your thoughts into compelling words and phrases that captivate your audience
- Use volume and ‘pauses’ to good effect
- Develop effective conclusions to motivate your audience
Learn to be MEMORABLE!
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Emotional Intelligence - Be The Best You Can Be - At Work And At Play
We at Key Skills Institute Australia believe in the fundamental importance of clear communication in the workplace. We firmly believe that strong interpersonal skills combined with competent work skills and ongoing training is essential in any work place.
We are advocates of two-way communication, firmly believing that improved communication in an organisation encourages employees to support the organisation's vision, unites employees, promotes team building, facilitates change and improves business results.
Identify and eliminate your concerns regarding interacting with people you don’t know, socially, at work – in all situations!
Explore body language, communication, self-esteem and many other related topics and develop techniques to overcome concerns such as beginning a conversation.
Discover that you are not alone; that many people share your concerns and uncertainties and learn that they are surmountable!
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Radiant Health & Wellbeing at Work
How successful can a business/organisation be when you regularly have members of staff away from work due to illness? A healthy workforce is not only essential it can make the difference between profitable and not…
The cost of employing a temp to fill the position left unattended due to illness can be critical to a business, but when you cannot replace that person with a temp and a critical role or project is left unattended due to illness this can cause irreparable discontent between you and your clients – even worse it could mean the loss of clients/projects when key people are not available to provide continuity and knowledge.
How can you minimise the effects of illness in your business? By ensuring you provide all members of staff, including Senior Management, and their families, with the knowledge required to reach and maintain peak physical wellness in order to prevent/minimise the impact which can include:
- Loss of Productivity
- Down time (due to days lost) impacting other team members and potentially, critical projects
- Spread of disease (germs) from unwell colleagues exacerbating the spread of viruses etc
- Improving the overall wellbeing and minimising problems associated with weight issues. Each of the following health issues, and more, can affect a person who is overweight/obese or otherwise unfit and can have a dramatic impact on the number of days they are away from work and their productivity while at work:
- Diabetes
- Heart disease
- High cholesterol
- Joint and muscle injuries
- General poor health, lack of motivation, mood swings
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Our Frequently Asked Questions section may be able to answer them >>
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